Health Insurance Customer Service

We recently helped one of our customers keep his Grandfathered Individual Health Insurance Policy. His family has done business with our company for years, and when he went out on his own, he kept a Policy with our company. He had recently changed bank accounts, and this caused his bank draft payment to be returned. As often happens with young adults, he had moved a couple of times, and his contact information hadn’t been updated. One of the services our agency provides is to track customer payments, and help notify the member if they get behind. When we saw that this policy was in a potential lapse situation, we were able to get in touch with the member through his family. Then we were able to help him make payment arrangements, to keep his policy active. This was important, because he would not have been able to purchase a new policy at even close to his current premium. While he would have been able to qualify for a new policy at a higher rate, we have helped many people keep coverage that they wouldn’t have been able to re-qualify for, due to pre-existing conditions. I can remember several cases where the customer was even in the hospital when the bills got behind. The fact that we actually care, and do our best to help each customer in any way we can, is one of the things that sets Freedom Benefit Solutions apart from the competition. If you need help with your Individual Health Insurance or Medicare Supplement, give us a call at 877-740-8683.

Medigap Plan G for the Future

For years we have beleived that Plan F was “the choice” for a Medicare Supplement, or Medigap, plan. There have been several changes in recent years, though,  that have made the Plan G Medigap policy more attractive. When Modernized Medicare Supplement plans were introduced in June 2010, that made the coverage gap narrower between the Plan F and Plan G. Now, the only difference between the two plans is that with Plan G you are responsible for your Part B Deductible. In 2012, the Part B Deductible was $140, and in 2013 it is $147. It really makes sense to choose Plan G, if there is ever an annual price difference that is greater than the Part B Deductible. Another factor that is becoming more important is Guaranteed Issue. In a Guaranteed Issue situation, an unhealthy person, with pre-existing conditions, can purchase a Plan F Medicare Supplement, but would have to qualify for a Plan G. That means there are potentially more sick people, with higher claims, enrolled in the Plan F. That has caused many carriers to have steep rate increases for their Plan F policies, while keeping the Plan G premiums more stable. The Affordable Care Act also spawned a recent move to either impose cost sharing on plans that have 1st dollar coverage, like the Plan F, or to place a surcharge on these plans. While these changes haven’t happened yet, we have encouraged our current Plan F customers, to look at changing to a Plan G. If you have a current Plan F Medicare Supplement, and are in good health, you owe it to yourself to take a look at the Plan G. We consider it the wave of the future.

For more information, or a free, no obligation quote, please visit www.emedigap411.com , or call 877-740-8683, to speak to a licensed agent.